In recent years the Travel and Leisure market has been hit hard by several unexpected global events. These events are almost impossible to predict but the most resilient businesses will be prepared. Reacting quickly, and being flexible, to the needs of customers in a crisis will separate the best from the rest. If you’re a destination or travel brand, where are you on our Rebound Roadmap? Responsible, strategic communications is a powerful vehicle that you should not be afraid to activate.
As restrictions start to lift, operators need to plan for reopening in the new normal. This represents a unique opportunity to adjust the customer experience and tune your strategy for a bolder future. Bain’s Phil Kleweno, Karthik Venkataraman, Derek Gerow and Kathleen Holtz discuss consumer sentiment and demand scenarios for the overall travel and leisure industry, and provide an in-depth analysis of the airline and hotel sectors.
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He is a co-founder and Chief Investment Officer in Starfunds – fintech, an independent fund distributor offering robo-advisory solutions. His most recent research focuses on empirical asset Travel & Leasuire pricing via machine learning. Our travel, hospitality and leisure consultants can help you develop your next generation of leaders with customized, high-impact learning journeys.
As the economy emerges from the height of the COVID-19 pandemic, many companies are struggling to bring shift workers back to work. A recent Korn Ferry study shows how today’s employers need to be creative — or risk being left behind. At Travel + Leisure, we’re vocal advocates of ditching Thanksgiving and using your time off to travel the world. And this 18-day trip around the world for only $1,263 is a really good reason to…